WinlandDepot.com reserves the right to update or modify its Terms and Conditions from time to time, in whole or in part, without prior notice to you. For this reason, we recommend that you review these Terms and Conditions whenever you use this Site.
By continuing to use any of the Winlanddepot.com site after we post any such changes, you accept the Agreement, as modified. We are not liable if such upgrade, modify, suspend or discontinue, remove, whether in whole or in part, prevents you from accessing WinlandDepot.com
PRODUCTS, PRICING, CONTENT, AND SPECIFICATIONS
The products, pricing, content, specification, prices and other applicable costs or additional fees are subject to change without prior notice. This may be due to the supplier price changes or due to current market situations.
Please be advised that the prices of the products may vary from that sold in our physical stores or any other online platform.
WinlandDepot.com wants to achieve an error free description, color, pricing, information or other content available however, errors may still occur. WinlandDepot.com cannot confirm the price of an item until after you place an order. In the event that an item is tagged with an incorrect price, we shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, we may either contact you for instructions or cancel your order and notify you of such cancellation.
As much as we want to provide the exact information, the weight, measurements and other descriptions are estimated figure and are stipulated for your convenience purposes only. The actual color of the product may differ from your mobile device, computer system, monitor, and/or other display features.
SHIPPING, DELIVERY, AND STORE PICKUP PROCEDURE
Delivery and shipment of orders shall be handled by WinlandDepot.com or its affiliate companies or parties as long as destination is covered by its delivery network. Delivery of the products shall be sent to the address indicated in the order.
Please see below the estimated delivery timeframe:
a) 1 - 3 working days - within Metro Manila
b) Luzon Area- not yet serviceable
c) Visayas and Mindanao- not yet serviceable
In case the buyer is not personally available to receive the item, please provide an authorization letter and identification card (ID) to an authorized representative, or you may simply call us for such information.
Return and exchange of Products are subject to the WinlandDepot.com’s Return and Exchange Policy
WinlandDepot.com may issue full or partial refund for unfulfilled orders.
1. Paid via Debit/Credit Card- For card transactions, it takes 30 days for the refunds to reflect in customers’ account, or depending on your bank policy.
- Note: Debit and credit card transactions can only be refunded within 60 days from the date of payment
- Note: GCash transactions can only be refunded within 180 days from the date of payment.
3. Paid via Cash on Delivery - Customer shall be refunded thru their bank account or e-Wallet.
4. Paid via Billease Installment- Please contact us to process Billease refund.
WinlandDepot.com has the right to cancel any orders received for the following reasons:
a. Force majeure or act of nature, including calamity or bad weather condition, and strikes.
b. Circumstances beyond the control of the merchant, including out of stock, system error, item detail dispute, incorrect image, wrong promotion, wrong pricing among others.
c. In the event of system error, order/s may be cancelled automatically.
d. Non-compliance to order requirements.
You will be notified via your mobile number or email regarding your order cancellation.
RISK OF LOSS
Risk of loss and/or damage to the products will already be transferred to customer while the order is already in transit. When we receive full payment of all sums due from you including delivery charges, ownership over the products will only be passed to customer.
TERMINATION OF ACCOUNT AND PLATFORM SERVICES
WinlandDepot.com may suspend or terminate customer’s account or usage of the platform at any time. We have the right to change, suspend, or discontinue all or any aspect of the Platform at any time, without prior notice. However, we will not be liable for any orders or changes that incur prior to the termination or suspension of your account.
THIRD PARTY LINKS
These are links to websites, applications or online or digital sites or services that are not owned, operated or controlled by WinlandDepot.com. Those links are used for your convenience only.
After clicking the links, you will automatically leave the platform. Your use of these links are at your own risk.
This agreement and all claims relating to the relationship between the parties are governed by the laws of the Republic of the Philippines.
If one or more of the provisions is held invalid, illegal or unenforceable in any respect by any court of competent jurisdiction, such holding will not impair the validity, legality, or enforceability of the remaining provisions.